If Tor VPN is unable to connect, you might see a error message:
To troubleshoot, try each of the following:
Check Android settings
Ensure you do not have another VPN app running.
Android does not permit the use of multiple VPN applications at the same time.
Please ensure a network firewall application is not running.
Firewall application usually use a VPN connection and if running, will prohibit Tor VPN from making any connections.
Check on the Tor VPN application
Taking a look at the Tor VPN logs can be helpful in diagnosing the issue.
To fetch the Tor VPN logs:
- Tap on "View Tor logs" from the error message or from the "Connect" screen.
- Tap on "Configure".
- Scroll to the "Advanced" section of the Tor VPN settings.
- Tap on "Tor logs".
Error #1: Check Internet Connectivity
00:00:00:00 W/onionmasq: onion_tunnel::runtime: Arti failed to connect to [2a00:ccc1:1:2c::1]:9000: Network is unreachable (os error 101)
00:00:00:00 W/onionmasq: tor_chanmgr::transport::default: Connection to [scrubbed] failed: error: Network is unreachable (os error 101)
Error #2: Check if Tor is censored in your network.
00:00:00:000 E/onionmasq: onionmasq_mobile::ffi: runProxy() returned error: couldn't start onionmasq proxy
00:00:00:000 CONNECTION_ERROR
00:00:00:000 D/onionmasq: onionmasq_mobile: closing proxy...
In this case, trying one of the censorship circumvention methods might work.